Privacy Policy

Angels View Pet Crematorium

Last updated: 28/11/2025

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Angels View Pet Crematorium (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the UK GDPR and Data Protection Act 2018.

 

1. Information We Collect

 

We collect the following types of information when you use our website or contact us:

a. Personal Information Provided by You

• Name

• Contact details (such as email address, phone number, or postal address)

• Any other information you choose to provide when enquiring about our services

b. Automatically Collected Information

• We use cookies and analytics tools to collect:

• Your IP addressBrowser type and device information

• Pages visited and time spent on our website

• Website usage data

We do not collect or process sensitive personal data unless explicitly provided and required for services.

 

2. How We Use Your Information

 

We use your information to:

• Respond to enquiries and provide our services

• Manage bookings and communicate with you

• Improve our website and user experience

• Maintain internal records

• Ensure security and prevent misuse of our website

We do not sell or share your personal information with third parties.

 

3. Cookies and Analytics

Our website uses cookies to:

• Enable essential website functionality

• Understand how visitors use our website

• Improve performance and user experience

You can manage or disable cookies through your browser settings.

Analytics data is collected in a way that does not personally identify you wherever possible.

 

4. Lawful Basis for Processing

We process personal data on the following lawful bases under the UK GDPR:

• Contract – when providing services or answering enquiries

• Legitimate interests – to operate and improve our website

• Consent – where required for optional cookies or communications

 

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.

Your data is stored securely within the UK or in locations offering adequate data protection safeguards.

 

6. How Long We Keep Your Information

We only retain your personal information for as long as necessary to:

• Provide services

• Comply with legal requirements

• Resolve disputes or enforce agreements

After this period, data is securely deleted.

 

7. Your Rights

Under the UK GDPR, you have the right to:

Access your personal dataCorrect inaccurate information

Request deletion of your dataRestrict or object to processing

Withdraw consent for optional data use

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

 

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Angels View Pet Crematorium

Email: info@angelviewpetcrematorium.co.uk 

Address: 2 Gayton Road 

Washington 

NE37 3BW

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.